Countdown GO

Support

We're happy to help.

Countdown GO keeps the moments you're looking forward to front and centre — a photo and the days until, on your Home Screen, Lock Screen, StandBy and Apple Watch.

Need a hand?

Email us and we'll get back to you.

info@zonneveldcloud.nl

Frequently asked questions

How do I add an event?

Tap the + button, choose a photo, enter a name and a date, then tap Add. The live preview shows exactly how your countdown will look.

My widget is empty or shows "add an event".

Open the app at least once and make sure you're signed in to iCloud so your events can sync. Then remove the widget and add it again. When adding a widget you can also long-press it and choose which event it should show.

How do I put a countdown on my Lock Screen or in StandBy?

Long-press your Lock Screen, tap Customize, add a Countdown GO widget. The Home Screen widget also appears automatically in StandBy while your iPhone is charging on its side.

Can I get a reminder before an event?

Yes. Enable reminders during onboarding (or allow notifications in iOS Settings). You'll get a gentle nudge a week and a day before each event.

What is Premium and how do I restore it?

Premium unlocks unlimited events and an adjustable display speed. If you've bought it before, open Settings → Buy Premium → Restore previous purchase to restore it on a new device.

Do my events sync across devices?

Yes — events are stored in your private iCloud, so they sync to your other iPhones, iPads and your Apple Watch signed in to the same Apple Account. Make sure iCloud is enabled.

How do I delete my data?

Delete individual events in the library, or remove everything at once via Settings → Privacy → Delete all data.

Privacy

Countdown GO doesn't track you and can't see your events. Read the full Privacy Policy.